it's still about wins and losses. when they qualify teams for the NCAA based on KenPom ratings, then you can talk about your KenPom rating.
In fast, from my point of view, if a team has a KenPom rating of 27 - but they finish with a losing record - that tells me the team underachieved.
Every team gets bad calls, or misses a key free throw, or has injuries. some teams overcome those issues. The Gophers could not overcome them. that certainly falls on the players to some extent - but it also falls on the coaches.