Told us the same thing. 88% renewals. They will work on consolidation of tickets (for those with seats in more than one location), additional seats for existing STHs, relocations/upgrades, then new STH. I think in that order...
We got our new seats. Last year we had 4 in section 139 but they were several rows apart. We got 4 together in sec. 139 this year. Row 30 and 31. A little higher than I wanted, but better than too low and not having them together. Thanks ticket office.